Crisis management and business continuity planning
Introduction
Unplanned events can have a devastating effect on small businesses. Crises such as fire, damage to stock, illness of key staff or IT system failure could all make it difficult or even impossible to carry out your normal day-to-day activities.
At worst, this could see you losing important customers - and even going out of business altogether.
But with good planning you can take steps to minimise the potential impact of a disaster - and ideally prevent it happening in the first place.
This guide will help you to identify potential risks, make preparations for emergencies and test how your business is likely to cope in a disaster.
Subjects covered in this guide
- Introduction
- Why you need to plan for possible crises
- Crises that could affect your business
- Assess the possible impact of risks on your business
- Minimise the potential impact of crises
- Plan how you'll deal with an emergency
- Test your business continuity plan
- Here's what I learned about contingency planning after a disaster
