Tell HMRC when exports have arrived or departed a UK port

Guide

Last updated: 15 March 2024

Before you start

The goods must have already been declared to customs.

You’ll need the Government Gateway user ID and password linked to your EORI number.

To use this service you must:

If you do not have a user ID or Customs Declaration Service subscription you can do this the first time you arrive or depart the goods.

Information you need

You will need the:

  • Declaration Unique Consignment Reference (DUCR)
  • Master Unique Consignment Reference (MUCR) if your goods were consolidated into a bigger consignment
  • details of where you’re sending the export to and from
  • arrival and departure addresses for the movement of goods
  • arrival and departure time
  • goods location code
  • type of transport used
  • identification number of the transport (for example, a car registration or flight number)
  • country the transport is registered in

Report your arrival or departure

Online services may be slow during busy times. Check if there are any problems with this service.

Start now