Staff training
Training methods to fit your business
Guide
An outline of some methods your business could use to help train your staff, including their advantages and disadvantages.
Training method | What it involves | Advantages | Disadvantages |
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Coaching | By talking through a problem or task with a coach/manager, employees can arrive at a solution or better method of working |
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E-learning | Employees follow courses online |
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Evening classes | Training through classes held in the evenings |
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Workshops | A group of employees trains together under the supervision of a trainer - typically involves explanation, examples, trying out the skill or method, reviewing what happens, and considering developments and alternatives |
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Study leave |
Employees are given paid leave to attend courses and attain a recognised qualification |
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Induction | Formal or informal way of helping a new employee to settle down quickly in the job by introducing them to people, the business, processes, etc |
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Job shadowing | One employee observes another employee going about their job |
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Mentoring | A more senior person typically supports an executive or manager or director by providing advice, support, and a forum for discussing problems |
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Networking / seminars
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Employees attend a seminar on a specific topic - this can be in-house, at an industry event, or organised by a training specialist |
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Distance learning | Employees train through courses devised by educational institutions (eg Open University) but are not required to attend traditional classes |
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Simulation / role-playing | Typically employees in a particular department (eg sales) come together to take on roles to help work through possible scenarios (eg customer complaint)
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