How your tourism business can take advantage of digital marketing tactics like social media and CRM to promote your offering and drive repeat custom
Boost your employees’ skills to grow your business – find training for the tourism and hospitality sector including WorldHost customer service training
The range of tourism industry events and awards in Northern Ireland that can help you grow your business by improving your skills and raising your profile
How to plan to grow your tourism business in Northern Ireland and take advantage of the growing tourism market including major events, screen and food tourism
Fire, gas and electricity safety laws that tourist accommodation businesses must comply with
Why you must keep a guest register if you run a hotel, bed and breakfast, hostel or any other accommodation business, and what you need to record in it
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages
What to do if a customer refuses to accept tourist accommodation they have booked with you.