Make child maintenance deductions from an employee's pay

2012 CMS scheme

Deduction from Earnings Orders issued with a 12 digit reference number beginning with 121 will be assessed under the 2012 Child Maintenance Scheme (CMS) ie 121XXXXXXXXX.

For employees who have a case with the 2012 CMS, the employer self-service website will allow you to access all guidance and information relating to them.

When you first received the Deduction from Earnings Order you should have been provided with a welcome pack and an Employer Reference Number (ERN) which will allow you to access the employer self-service website. If do not have an ERN, or if you need guidance on any aspects of the Deduction from Earnings Order, please contact the Child Maintenance Service Employer Support team on 0800 232 1961.

Child maintenance self-service

Child maintenance self-service website for employers on the 2012 CMS scheme. For guidance on how to use the child maintenance self-service website, please view the Employer Child Maintenance videos.

For further information on the 2012 CMS Scheme, you can contact the Child Maintenance Service Employer Support Team on Tel 0800 232 1961 (Opening Times: Monday to Friday from 08:00 to 19:30 and Saturday from 09:00 and 16:30).

nidirect guidance on contacting 08 and 03 telephone numbers.