News article

Brexit: Making phone calls and sending texts to the EU/EEA countries

4 February 2020

EU exit and the cost of phone calls and texts to the EU/EEA countries

During the Brexit transition period until 31 December 2020, the cost of making fixed-line and mobile calls and sending texts from the UK to the EU and EEA countries are capped. This means that calls generally cost no more than 19 pence per minute, with texts costing no more than 6 pence per message. These caps came into effect in May 2019.

Using internet-based communication services like WhatsApp or Skype may be a cheaper (or free) option than making fixed-line or mobile calls or sending texts.

From 1 January 2021
The cap on the cost of calls and texts from the UK to the EU and EEA countries may no longer apply from 1 January 2021. This will depend on the outcome of the UK/EU future economic relationship that the UK Government agrees with the EU. Before you make a call or send a text to the EU or EEA countries, check the cost with your fixed-line or mobile operator.

For more information see Ofcom's guidance on calls and texts to other EU countries.