Guide

Business buyers' terms and conditions and contracts

Introduction

All businesses routinely enter into contracts with other businesses to buy goods or services. For example, when buying a new computer system, a training package or office cleaning services.

When you buy goods and services for your business, you face many of the issues that consumers do - like ensuring their quality and resolving any problems. But as a business, you don't necessarily have the same buying rights and protection as individual consumers.

This guide explains the rights you have as a business purchaser of goods and services. It doesn't cover your rights or obligations when selling goods or services - either to other businesses or consumers.

It also outlines what you need to be aware of in the terms and conditions of your contracts and how you can improve the deal.