News article

Consultation on Equality Commission’s complaints and investigations procedures

1 May 2019

The Equality Commission is seeking views on the revised draft of their policy and procedures for complaints and investigations

The Equality Commission has been undertaking a review of and revising its policy and procedures for complaints and investigations under paragraphs 10 and 11 of schedule 9 of the Northern Ireland Act 1998.

The complaints and investigations provisions in schedule 9 relate to potential failures by a public authority to comply with its approved equality scheme.

Seeking your views
The draft revised policy and procedures document is available below and the Equality Commission would now welcome comments you might have on it, particularly on the issues identified in the consultation questionnaire, and the extent to which the revised policy and procedures are clear and easy to understand.

Consultation documents

Submit your views
For further information, information in an alternative format, or to submit your response, you can contact the Equality Commission by email:, Tel: 028 90 500 600 or post:

Investigations Team
Equality Commission for Northern Ireland
Equality House
Shaftesbury Square

The consultation is open until Tuesday 4 June 2019.