Guide

Selling online and the law

Consumer contracts regulations and selling online

The Consumer Contracts Regulations 2013 apply to consumer contracts made from 13 June 2014 and have combined the law on distance and doorstep selling. The regulations apply to items bought online, at a distance, or away from a trader's premises

These new regulations replace the Distance Selling Regulations and Doorstep Selling Regulations. There are new rules on the information a consumer is entitled to receive before their purchase and also on their right to cancel a contract.

For more information consumer contracts.