News article

Coronavirus: Online isolation notes - providing proof of absence from work

23 March 2020


Employees can get a sick note online if they need to self-isolate

People unable to work for more than seven days because of coronavirus (COVID-19) can obtain an isolation note through an online service.

For the first seven days off work, employees can self-certify so they don’t need any evidence for their employer. After that, employers may ask for evidence of sickness absence.

Employers should use their discretion concerning the need for medical evidence for certification for employees who are unwell.

Where sickness absence relates to having symptoms of coronavirus or living with someone who has symptoms, the isolation note can be used to provide evidence of the advice to self-isolate.

  • If an employee has to stay at home because of coronavirus and they need a note for an employer, they can get an isolation note from the NHS website.
  • After answering a few questions, an isolation note will be emailed to the employee. If they don’t have an email address, the note can be sent to a trusted family member or friend, or directly to their employer.
  • The service can also be used to generate an isolation note on behalf of someone else.
  • Businesses and workplaces should encourage their employees to work at home, wherever possible. If an employee has to stay at home but feels well enough to work, they will not need an isolation note.

First published 23 March 2020