Coronavirus: Working safely in tourism and hospitality

News article

Guidance published to help businesses in the tourism and hospitality sectors to reopen and work safely

The Department for the Economy, in partnership with Tourism NI, has published guidance on working safely in the tourism and hospitality sectors during coronavirus.

It is overarching advice is aimed at local business owners, operators and workers in the following areas:

  • Hotels and other tourist accommodation, including self-catering accommodation, B&Bs, guest houses, guest accommodation, hostels, campus accommodation, bunk houses, holiday homes, camping, caravan parks and other types of accommodation.
  • Indoor and outdoor attractions and experiences, including museums and galleries, historic parks and gardens, libraries, arts venues, cinemas, theme parks, family entertainment centres and zoos.
  • Business events and consumer shows, for example, those taking place in meetings, conference convention and exhibition centres.
  • Hospitality businesses, including restaurants, cafés, pubs and bars.

The information provided is intended to help businesses make decisions that will enable them to reopen as safely as possible for both their workers and customers.

They can use the guidance to identify an action plan, depending on the unique nature, size and type of business they run and how it is organised, operated and managed. Businesses will need to undertake risk assessments to identify potential hazards and make any changes required to ensure maximum safety.

Tourism NI has published additional sector-specific guidance for working safely in:

A new official UK mark has been developed by UK-wide tourist boards which a business can display to indicate that they have adopted government and public health guidance, have carried out a COVID-19 risk assessment and have the required processes in place.

This best practice advice for the tourism and hospitality sectors is part of wider guidance on how to work safely in different types of workplace.

Contact tracing guidance for the hospitality industry

There is guidance for the hospitality industry in Northern Ireland on maintaining records of staff, customers and visitors to help support contract tracing:


First published 23 June 2020