Help available for business rates

COVID-19: Rates support for businesses


A number of business rates support measures are available to assist Northern Ireland businesses impacted by COVID-19.

Please note that the financial support measures outlined on this page are for the current rating year 1 April 2021 to 31 March 2022. Additional support measures have been announced for the coming year 2022-23 including freezing of the regional rate, rates holidays and extension of the Small Business Rate Relief - for further information see rates support package for 2022-23.

For some of these, you must apply for support on behalf of your business. Eligibility for the 12 Months Rate Holiday and Hardship Rate Relief is assessed by Land & Property Services (LPS) separately - you must apply for both reliefs separately to be considered for both. 

12 Month Rates Holiday

Eligible businesses will pay no rates for the full financial year from 1 April 2021 until 31 March 2022. The holiday will apply to eligible business uses, whether the property is occupied or vacant, in the sectors below:

  • hospitality, tourism and leisure
  • retail (excluding certain supermarkets and off-licences) and retail services
  • childcare
  • Belfast City Airport, Belfast International Airport and the City of Derry Airport
  • newspapers
  • manufacturing businesses in receipt of Industrial Derating

If you consider that your business is in the sectors above but the 12 Month Rates Holiday is not shown on your 2021-22 rates bill, LPS may not have enough information about your business. See rates holiday for further information on how to provide LPS with more information about your business use. LPS will review this information and decide whether or not you are eligible for the 12-month rates holiday.

Hardship Rate Relief

Hardship Rate Relief is available for non-domestic ratepayers who have been affected by exceptional circumstances.;

However, at any time a ratepayer is experiencing any difficulty in paying a business rate bill, they are encouraged to contact LPS at the earliest possible opportunity, as in most cases payment arrangements can be put in place to assist.

Hardship Rate Relief is only available on rates that are due - it’s not therefore possible to claim it for April, May, June and July 2020 (due to the 4 Month Rates Holiday). However, if your business was affected during February and March 2020 or since August 2020 for example, you can download the Hardship Rate Relief application and guidance notes (PDF, 493K).

Regional Rate reduction

On 31 March 2020 the Finance Minister announced a 12.5 per cent reduction in the Regional Rate for 2020-21.

4 Month Rates Holiday

All business ratepayers, excluding the public sector and utilities, benefitted from a four-month rates holiday (meaning that no rates were charged for April, May, June and July 2020). This was applied to rate accounts automatically, ratepayers were not required to apply.

£10,000 and £25,000 Business Support Grant Schemes

The NI Executive made one-off grants available to eligible business ratepayers, known as the £10,000 Small Business Support Grant and the £25,000 Retail, Hospitality, Tourism and Leisure Grant.

Registration for the £10,000 and £25,000 Grant Schemes closed at 23.59 on Wednesday 20 May 2020. Appeals will no longer be accepted from unsuccessful applicants who did not submit their appeal within 2 weeks of their rejection notice. This is effective from 20 October 2020.

Reval 2020 and Reval 2023

Land & Property Service (LPS) recently revalued all business properties in Northern Ireland and the new values will be used to calculate rates bills for businesses and organisations from April 2020. View the new Non-Domestic Valuation List.

LPS will begin collecting property information from business ratepayers later this year. This important information will form a database of new rental values as at 1 October 2021, instead of the current 2018 values. These new rental values will be used to calculate rate bills for businesses and organisations from April 2023. See Reval 2023 - business rates revaluation.

Back in Business scheme

The Back in Business scheme, administered by the Land & Property Services, offers businesses a 50% rates discount for up to two years if they occupy a vacant retail unit. You may be eligible for assistance under this scheme if you are a business ratepayer who has moved into premises, which were previously used for retail purposes and had been unoccupied for 12 months or more.

What other rates support is available for businesses?

In addition to the COVID-19 measures announced, there are other existing reliefs available to help business ratepayers. These rate support schemes include:

Please note: LPS Customer Information Centres will be closed until further notice. All Ordnance Survey services are available online or you can email queries to Helplines for rating and valuation, housing benefit, rates relief and land registration are open.

Further information on service updates, helpline numbers and reaching LPS by email are available on the LPS website.