Guide

Best practice in business

Best practices in operations management

Most businesses experience operational issues that can be resolved through the introduction of best practice methods. These include, for example:

  • quality management standards and systems
  • stock control, delivery and supply chain management
  • purchasing and ordering
  • information management

You can identify which operational areas will benefit from best practice methods by:

  • benchmarking
  • internal analysis
  • reviewing appropriate national and international standards

See how to measure performance and set targets and make best use of standards.

Quality management systems

If quality of products, services or processes is a concern in your business, introduction of quality management systems can help. Examples of such systems include:

  • Total Quality Management
  • ISO 9001 standards
  • automated stock control
  • just-in-time ordering and delivery
  • lean manufacturing and supply

See how to use quality management standards in your business or learn more about the ISO 9001 quality management standard.

After you identify areas for improvement in your business, you can implement the necessary changes. It is important, however, to keep your employees, suppliers and customers aware of what you are doing, and to make sure that the changes do not cause unnecessary disruption to your business.

See also best practices for change management in business.