Most businesses have some operational issues that can be improved through the introduction of best practice methods, including:
- quality management - see quality management standards
- stock control, delivery and supply chain management - see stock control and inventory
- purchasing and ordering
- information management
You can identify which operational areas will benefit from best practice methods by:
- internal analysis
- reviewing appropriate national and international standards
Quality management systems
Areas for improvement could include the introduction of quality management systems such as Total Quality Management or ISO 9000, automated stock control, just-in-time ordering and delivery and lean manufacturing and supply. See quality management standards.
When you have identified the areas for improvement, you can implement changes. It is important, however, to keep your employees, suppliers and customers aware of what you are doing, and to make sure that the changes do not cause unnecessary disruption to your business.