Guide

Change management

Introduction

Change management is a part of everyday business. Growing a business, downsizing or simply restructuring to better achieve your goals all require change. As do new projects, products, technologies or process improvements. It is how your business manages this change that determines the success of your efforts.

Organisational change management is a discipline that provides a process, strategy and framework for the organisation and the people undergoing change. It helps you to understand the likely effects and the potential risks that the change may cause.

This guide explains the main change management models and steps involved in leading change in a business. It describes the common types of business transformation and the advantages of following a formal change management process to carry it out.

It also tells you how to apply change management principles to your business, initiative or project to mitigate risks and deliver desired results.