Tourism NI uses a one- to five-star rating system to indicate the standard of customer care and the quality of services and facilities on offer at assessed tourist establishments.
How does star-grading work?
The number of stars awarded indicates the levels of quality customers can expect of the assessed business:
- five star – an exceptional, world-class standard
- four star – an excellent standard
- three star – a very good standard
- two star – good overall standard
- one star – a fair and acceptable standard
Star gradings cover accommodation and tourism experiences, including:
- serviced, self-catering and hostel accommodation
- visitor experiences such as tours, activities centres and museums etc
- caravan and camping parks
The awards focus on the standard of the welcome, hospitality and services provided, as well as presentation and the condition of available facilities.