Twitter is a micro-blogging social media platform where users communicate through publishing tweets. Tweets are messages that are limited to 280 characters. A tweet can be made up of text and can include links to websites, pictures and videos.
Many businesses use Twitter to communicate with their customers, promote their products or services and share information and advice.
This guide outlines the pros and cons of Twitter for business. It explains how to set up and run a Twitter account for business. This guide includes a video tutorial on how to use Twitter for business.