The End-User Advice Service is the process by which you can seek advice from the Export Control Organisation (ECO) about any concerns with the overseas entities (companies or individuals) involved in your export transaction.
The service is provided by the ECO in light of sensitivities surrounding Weapons of Mass Destruction (WMD) programmes and Military End-Use Control concerns and the associated risks of exporting goods to various countries.
Who can use the service?
The service is only available to exporters who already know that the goods they intend to export do not feature on a UK Strategic Export Control List or any other specific export control legislation (in other words the goods are not normally controlled and do not usually require an export licence).
What to do if you fulfil the criteria to use the service?
If you can fulfil this requirement, then you can submit an End-User Advice request on the SPIRE export licence database. Read more about how the End-User Advice Service works.
What to do if you DO NOT fulfil the criteria to use the service
If you are unable to meet this requirement because you have not already established whether or not what you intend to export features on a Control List or other specific export control legislation, you can either:
- self-rate your goods with the help of the Control List Classification Search Tool (on SPIRE) or the Goods Checker database to determine whether your goods fall within the UK Strategic Export Control Lists
- make a Control List Classification Advice Service request via the SPIRE export licensing database
- check the UK Strategic Export Control Lists - see UK Strategic Export Control Lists - the consolidated listing of strategic military and dual-use items.
What to do if you have been 'informed' or already know you need a licence?
If you already know that your goods are listed on the UK Strategic Export Control Lists, you should not use this service but should instead use the SPIRE service.
You should also remember that if you have already been informed by letter by the ECO that a licence is required on WMD or military end-use control grounds, then you must apply for a licence. You will not be able to use the End-User Advice Service or the Control List Classification Service to meet your legal obligations.
What are the benefits of the service?
The End-User Advice Service aims to provide a fast response to end-user enquiries.
Via the service the ECO will advise whether there are any end-user concerns with the quoted customers or associated entities in a destination and whether you will need to apply for a licence for export or not.
In this way, exporters can receive faster advice and, if you check that advice close to the date of export, can be more confident that it will remain accurate at the time of export.