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What is open source software?
What is open source software, how does it work and how is it different to proprietary, closed-source software.
Tips for selecting open source business software
How to choose what open source software to use in your business and make sure that you get the most of it.
Find support for open source software
Where to find support and training for implementing open source solutions in your business.
Advantages of sourcing overseas
Understand the benefits of sourcing your products and materials overseas, and the issues that can arise when purchasing internationally.
The challenges of sourcing overseas
Understand the challenges of sourcing overseas, such as varying trade restrictions, language, cultural and legal differences, and business practices.
How to find an overseas supplier
Carry out due diligence to research suitable countries and individual overseas suppliers before agreeing a deal.
How to choose an overseas supplier
Price, quality and reliability are critical factors when choosing a supplier overseas.
Working with overseas suppliers
Importance of building a strong relationship with your overseas suppliers, managing quality and carrying out performance reviews.
Overseas supplier contracts
Overseas supplier agreements should cover pricing and trading terms in great detail, to ensure they offer the best way of avoiding disputes.
Key elements of strategic planning
Understand the essential questions that you should consider as part of your strategic planning process
Steps in the strategic planning process
Overview of strategic planning and management, and the importance of involving different levels of staff in the process
Types of strategic planning models
Using strategic models, such as Five Forces, SWOT or PESTLE analysis, can help you assess threats and opportunities facing your business
Implementing a strategic plan
How to implement and execute your strategic plan, and monitor performance against your business' strategic objectives
Using the internet for business
Reasons for using the internet in business, main considerations and common pitfalls businesses should be aware of.
Advantages of using internet in business
Using internet in business can increase your profits, reduce costs and help you work more productively.
SWOT analysis example
An example of a SWOT analysis, and how to assess your business' strengths, weaknesses, opportunities and threats
Types of e-commerce business models
Basic e-commerce models are business to business (B2B) or business to consumer (B2C), although other models exist.
Email and internet acceptable use policy
An acceptable use policy can help limit risks and data breaches, ensure compliance and protect your business reputation.
Advantages and disadvantages of using email for business
Understand the key benefits and downsides of using email for business, and how to use email technology more effectively.
Using email for business communication and marketing
Different ways you can use email to enhance your business operations, including marketing and communications.