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WorldHost Customer Service Training Workshop - Fully Funded for individuals and organisations from South Belfast Who Serve Tourists

Crescent Arts Centre, Belfast, Belfast, 22 Oct 2018
Event Management

The Mount Business & Conference Centre, Belfast, 23 Oct 2018
Skills Stakeholder consultation

Fermanagh House, Enniskillen, 23 Oct 2018
Workplace Wellbeing

The Mount Business & Conference Centre, Belfast, 23 Oct 2018

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Before you start

Business planning

Forming your business

Running your start-up business

Self-employed and tax

Go for growth

Find local finance

Raising finance

Managing finance

Financial difficulty

Business tax

Self-employed and tax

PAYE and payroll

Keeping records for business

Excise duties

Industry-specific taxes

Complying with European law

Contact or deal with HM Revenue & Customs (HMRC)

Companies House returns, accounts and other responsibilities

Business changes

Selling, closing or restarting your business

Accountants and tax advisers

Recruitment

Employment documents and policies

Pay, pensions and minimum wage

Manage people

Holidays, statutory leave and time off

Performance, training and development

Resolve conflict and staff leaving

Health and safety basics

Make your business safer

Environmental action to improve your business

Reduce, reuse, recycle your business waste

Resource efficiency

Reducing your environmental impact

Environmental guidance by business sector

Choosing the right business property

Rates for non-domestic properties

Property management and costs

Adapting and improving your property

Product and service development

Design and business innovation

Intellectual property

Marketing your business

Know your customers

Maximise your sales

IT basics

Software and technology solutions

Getting online

Security and data protection

Basics of importing and exporting

Choosing a market

Procedures and licences

Sector overviews and regulations

Moving your goods

Customs declarations

Prepare for growth

Strategies for growth

Finance and logistics

Managing growth

Acquiring a business

Selling your business

Exiting and transferring your business

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