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Potential business crises
Understand the different types of crises your business could face, and the role of crisis management in preventing disruption.
Change management
Change is constant in business - find out why you should manage it, and how to prepare your staff and business for change.
What is change management?
Introduction to organisational change management and its role in creating and sustaining a successful business.
Types of organisational change
Discover the different types of change in business, and their impact on individuals, groups and the whole organisation.
Importance of change management for business continuity
Having a formal change management strategy can be vital to your business continuity and disaster recovery plans.
Importance of communication in change management
Find out why planning and communication are the two most important factors during business change and reorganisation.
Barriers to organisational change management
Discover common barriers to change management, and where you may experience problems and difficulties with implementing change.
Benefits of change management
Effective change management can improve morale and productivity, and create a positive perception of change for staff and customers.
Change management principles
Explore the principles of change management to help you plan and carry out organisational transformation.
Change management process
Introduction to the organisational change management process, and the steps to effectively managing change in your business.
Cost of change management
Change comes at a cost - here's how to calculate the cumulative costs of change management and make it worth the investment.
Change management models
Overview of the change management models and methodologies, tools and techniques to help you plan and manage change efficiently.
Corporate social responsibility (CSR)
Understand the role and importance of corporate social responsibility, its business benefits, and how to put CSR into practice.
Measure the effects of your corporate social responsibility
How to measure the impact of your corporate social responsibility, benchmark and report on your CSR activities.
Importance of PR in corporate social responsibility
It is important to publicise corporate social responsibility internally and externally to help you build reputation and long-term value.
Corporate social responsibility: local community
Understand the role of corporate social responsibility and community engagement in building your reputation and business relationships.
Corporate social responsibility: ethical trading
What is ethical trading and how to demonstrate to your customers your commitment to corporate social responsibility.
Business benefits of corporate social responsibility
Understand the benefits of CSR and corporate social investment, and why becoming a responsible business can help you boost your brand, performance and margins.
Advantages and disadvantages of growing your business
Consider all the advantages and disadvantages of business expansion before investing in growth.
What is corporate social responsibility?
Introduction to corporate social responsibility and examples of CSR activities such as ethical trading, environmental efforts and volunteering.