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Working effectively with different cultures
How to approach other cultures respectfully and effectively.
Ten key steps to successful exporting
Tips for how to improve your chances of exporting successfully
Choosing the right export markets
Focusing on export market opportunities that suit your strengths.
Manage export contracts and logistics
Understanding export contracts, delivery and payments.
Plan your export market entry strategy
Choosing the right distribution channels and ways of promoting your product in overseas markets.
Rules on credit agreements
Understand the rules that govern credit agreements between businesses and consumers such as the consumer credit act and consumer contract regulations.
Rules on advertising credit
The rules governing advertisement for credit or hire facilities including providing clear, easily understood information and a representative example.
Business and commercial environment of Northern Ireland
Key trading sectors, business taxation and government help for businesses in Northern Ireland
Demographics of Northern Ireland
Overview of population, labour market, main business centres and economic activity in Northern Ireland
Consumer credit rules for businesses that hire out or lease goods
An introduction to how consumer credit rules affect businesses that hire or lease goods including providing a written hire agreement stating the consumer’s rights.
Marketing, entertainment and subscriptions expenses
What types of marketing, entertainment and subscriptions your business can claim as business expenses.
Reselling goods expenses
Details of some allowable business expenses self-employed persons can claim for when reselling goods.
Staff expenses
The types of allowable business expenses which you can claim for staff, and what you can't claim for.
Car, van and travel expenses
What you can claim as business expenses for your company car, van and travel expenses and what you can’t claim for.
Office, property and equipment expenses
How to claim business expenses for your office, property and equipment and an overview of eligible items.
Clothing expenses
What clothing items are classed as allowable business expenses that you can claim as expenses for your business.
Identify areas for improvement in your business
Get ready to tender for contracts by improving your business, identify areas for improvement and take action
Does my business need a consumer credit licence?
If you sell on credit, lend money, issue credit cards, collect debts or give debt advice, you may need a consumer credit licence to operate.
How to apply for a consumer credit licence
You can apply for consumer credit licensing from the Financial Conduct Authority who will assess your fitness on factors such as competence and past offences.
How to claim business expenses
How to keep on top of your business records in order to claim your business allowable expenses with HMRC.