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Employee focused performance measurement
Tools and techniques to measure and manage your employee performance more effectively
Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Is my business ready to grow?
Common reasons why you may want to grow your business and how to tell if you're ready to expand.
Develop your franchise format
The franchise operations manual, and protecting your brand.
Is franchising right for your business?
Offering franchisees a successful business model, and having the right resources and skills.
Paying business rates
Payment options available for you to pay your business rates bill, what you should do if you can't pay your bill, and what will happen if you don't.
Help available for business rates
Information on various rate relief and support schemes for businesses.
Plan your joint venture relationship
How to create a fair joint venture agreement, recognise what each partner will contribute and set the right objectives for your partnership.
Seeking professional advice when buying a business
Information on potential sources that help when buying a business.
Joint venture checklist
Due diligence checklist to help you consider key issues when entering a contractual joint venture agreement.
Checklist before you sign a sales contract
The details you need to check before and after you sign the final contract in order to complete the sale of a business.
Negotiating the sales deal - buyer's perspective
The main points you need to consider when you are negotiating to buy a business.
Joint venture advantages and disadvantages
Understand the pros and cons of forming a joint venture to share resources, responsibilities and risks with another business.
Structuring a board of directors
How to best structure a board of directors with responsibility for key areas of the business
Fire safety and building work
Taking into account building regulations requirements for fire safety when building, extending or materially altering your business premises.
Meetings with potential buyers for your business
How to prepare for and conduct negotiations with prospective purchasers of your business.
Your responsibilities and liabilities when selling your business
The warranties and indemnities you may have to provide to buyers; protecting your employees.