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Health and safety
Guidance on health and safety basics, writing a health and safety policy, providing health and safety training, setting up a health and safety management system, managing the welfare of people and safer ways of working
Sales and marketing
Information guides on all aspects of business sales of products and services to marketing, both online and via traditional methods
VAT and the construction industry
Guides to help businesses in the construction industry to understand their VAT obligations
Construction Industry Scheme tax guidance
Guides providing detail on the Construction Industry Scheme and how to work with HMRC.
Selling overseas
Preparing to export. Exporting - an overview. Entering overseas markets. Intellectual property protection overseas. Ethical trading. Manage the risks of exporting. CE marking.
Selling online
Accepting online payments. Create an online shop. Search engine optimisation. Pay per click advertising. Distance selling and online trading. Fulfilling online orders. Planning for e-commerce.
Managing the welfare of people
Protecting your employees from risks and looking after their health and safety needs
Construction efficiency and environmental standards
Guides to help construction businesses improve their environmental performance and reputation
Construction
Support and guidance for the construction industry in Northern Ireland
Employment in your construction business
Guides to help constructions businesses understand their obligations and duty of care to employees
Sales and marketing - find a case study
Examples of businesses in Northern Ireland who have overcome sales and marketing challenges
What is a cartel?
An overview of how a cartel is defined by law and the penalties you and your business could face if it trades in one
Competition law
Understand how the Competition Act 1998 and the Enterprise Act 2002 affect your business
Price-fixing and other anti-competitive agreements
The law relating to price fixing and other agreements between businesses to restrict competition
Managing risks from diseases and infections in the workplace
Introducing policies and procedures to reduce incidences of disease and infections at work to protect your employees, clients and any other visitors
Optimising content for mobile devices
How to make sure your mobile website is accessible and easy to use
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Who is involved in an e-commerce project?
An overview of the range of interested parties involved in an e-commerce project including marketing and IT and external suppliers
Prepare your business to tender for contracts
Assess areas for improvement in your business to pass pre-qualification and tender successfully for contracts
Avoid health and safety hazards in care service premises
Minimising workplace hazards and making your equipment and premises as user-friendly as possible in a business that provides care services, eg a care home