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Insurance for exporting and importing
Potential risks of exporting and importing, and how to insure against them.
Credit checking your customers and setting credit limits
How to ensure that business customers pay their bills on time and why you should pay your bills on time.
How to turn around a struggling business
The areas of your business that you should assess in order to uncover any problems or potential problems.
Choose and manage a business bank account
How to choose a business bank account and the benefits of getting value from your current deal.
Factoring and invoice discounting
How to improve cashflow by selling your invoices to a third party.
IP rights: copyright
What is copyright, when does it apply, and how you can use it to protect your intellectual property
IP rights: trade marks
What are trade marks, and how to register trade marks to protect your brand, products or business
IP rights: designs
An overview of design as an intellectual property asset and advice on how to use unregistered and registered designs to secure your IP
IP rights: patents
What is a patent, how to apply for one, and how to use and enforce it to protect your business' intellectual property
Types of business growth: rapid and organic
There are many different ways to grow your business, and at different paces - some strategies are riskier than others.
Business growth implications
Growth can have many implications for your business - it will affect your premises, equipment, staff and IT systems.
Thinking about growing your business (video)
Short video tutorial covering some important points to consider before growing or improving your business.
Improve your cashflow and business performance
Assess your business' performance. Assess and improve your business cashflow. Ensuring customers pay you on time. Recover your debts. Avoid insolvency. How to turn your business around.
Checklist: developing a product or service
Step-by-step list on how to develop new products or services, with a checklist of key things to consider before and during development
SWOT, PESTLE and other models for strategic analysis
Introduction to the common business analysis models, including SWOT and PESTLE analysis, scenario planning and Porter's Five Forces framework
Employee focused performance measurement
Tools and techniques to measure and manage your employee performance more effectively
Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions