Search results
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Test and launch your website
How to successfully test and launch a website, carry out staff training and what to do after the launch.
Website maintenance: options and requirements
Businesses should keep their websites secure, accurate and up-to-date - here's why and how to do it.
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Implement new IT system within your business
Follow this process to help you embed and successfully implement new technology in your business.
Benefits of information systems in business
Understand the ways in which IT can help boost efficiency, productivity and profit margins in your business.
Choose the right IT system for your business
Introduction to the different types of IT systems in business and tips to help you choose between them.
Project management templates and tools
Find project management sample documents and templates, including project scope, project plan and risk register templates.
Choose and register a domain name
How to choose the right type of domain name for your business, and how and where to register it.
Advantages of project management
Discover how project management methods and strategies can help you reduce risk, cut costs and improve success rates.
SWOT, PESTLE and other models for strategic analysis
Introduction to the common business analysis models, including SWOT and PESTLE analysis, scenario planning and Porter's Five Forces framework
Measure your financial performance
Use common financial performance measures, such as profit margins and accounting ratios, to review your business finances
Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Financial risk
Understand the main types of financial risks to your business and find ways to mitigate and reduce them
Strategies to help you manage business risk
Common strategies for treating the risks to your business are avoidance, acceptance, sharing, reduction and elimination
Different options for building your website
An overview of different web development options, including building the website yourself, using templates or hiring someone else to build it for you.
Measure and benchmark your website performance
How to monitor and benchmark the performance of your website and use this data to improve your customers' experience.
Problems with growth: overtrading
Overtrading and lack of finance are common problems in a fast-growing business - here's how to overcome them
Wireless network components
To set up a basic wireless network for your business, you will need several key components - a wireless access point, a network information card and Wi-Fi enabled devices.