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Health and safety
Guidance on health and safety basics, writing a health and safety policy, providing health and safety training, setting up a health and safety management system, managing the welfare of people and safer ways of working
Sales and marketing
Information guides on all aspects of business sales of products and services to marketing, both online and via traditional methods
Selling overseas
Preparing to export. Exporting - an overview. Entering overseas markets. Intellectual property protection overseas. Ethical trading. Manage the risks of exporting. CE marking.
Selling online
Accepting online payments. Create an online shop. Search engine optimisation. Pay per click advertising. Distance selling and online trading. Fulfilling online orders. Planning for e-commerce.
Managing the welfare of people
Protecting your employees from risks and looking after their health and safety needs
Transport
Guidance for transport businesses on operating inside and outside Northern Ireland and your legal obligations
Northern Ireland passenger transport
Our passenger transport guides detail the regulations and best practice when running a bus, taxi or other passenger service
International haulage rules
Guides to help you understand the rules and regulations for international haulage businesses
Safety when transporting goods
Guides on regulations and best practice for managing health and safety in your goods transport business
Your employees and transport
Guidance on helping your staff get to and from their workplace and health and safety guidance within the work environment
International passenger transport
Guidance for businesses operating international passenger transport from Northern Ireland
Starting a transport business
Guides which cover how you can start and run a transport business in Northern Ireland
Sales and marketing - find a case study
Examples of businesses in Northern Ireland who have overcome sales and marketing challenges
What is a cartel?
An overview of how a cartel is defined by law and the penalties you and your business could face if it trades in one
Competition law
Understand how the Competition Act 1998 and the Enterprise Act 2002 affect your business
Price-fixing and other anti-competitive agreements
The law relating to price fixing and other agreements between businesses to restrict competition
Managing risks from diseases and infections in the workplace
Introducing policies and procedures to reduce incidences of disease and infections at work to protect your employees, clients and any other visitors
Optimising content for mobile devices
How to make sure your mobile website is accessible and easy to use
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Who is involved in an e-commerce project?
An overview of the range of interested parties involved in an e-commerce project including marketing and IT and external suppliers