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How to use inland border facilities
Detailed guidance for traders, hauliers and drivers using Inland Border Facilities in the United Kingdom.
Tell HMRC that you're going to be attending an inland border facility
You can use this service to tell HMRC in advance that you're attending an inland border facility when moving goods.
Check if there are any delays at an inland border facility
Service for transport professionals to check for delays and closures at the inland border facility you're attending.
Practical steps when moving goods
Guides on the necessary steps your business needs to take when moving goods
Insurance and medical documents for drivers
Drivers of goods vehicles must be aware of the need to safeguard their own and their employers' best interests.
Attending an inland border facility
How to prepare when moving goods and attending an inland border facility, and the process when you arrive.
How to use freight forwarding
How freight forwarders can take care of much of the work involved in transporting your goods internationally.
Advantages and disadvantages of using a freight transporter
Balance the expertise and time you have against the convenience and savings a freight forwarder may offer.
Freight forwarders and customs agents and brokers
The role of freight forwarders, customs agents and brokers for customs clearance and transporting goods.
Freight forwarding services
Forwarders deal with many transport and trade issues such as import and export documentation and customs clearance.
Understand your competitors
How to identify your competitors, find out more about them and then use this information to improve your business.
Safe transport of goods and materials
Transport choices, costs, risks and legal obligations of transporting hazardous goods, animals, food and waste.
Use competitor research to improve your business
The ways you can improve your business using knowledge about your competitors.
What you need to know about your competitors
Examine how your competitors do business, what they offer and how they treat their customers.
How to do competitor research
How to research your competitors using the press, exhibitions, the internet and trade associations.
Who are your competitors?
Where to look for your competitors and how to identify them using sources such as business directories, advertising and press reports.
Hazards and risks when transporting dangerous goods
Risks of transporting hazardous substances by road and rail; classification; rules on sea and air transport.
Minimise the risks of transporting goods
Key risks when transporting materials - from damage to goods to theft and fire - and ways of minimising them.
Learn about customers’ needs from competitors
How learning about a customer's current supplier can help you, if you identify why the customer buys from a rival supplier you can work out how to better them.
Ten things you need to know about your customers
Ten things you need to know about your customers to enable you to sell more products, more efficiently – consider who they are, what they do and why they buy.