Taking legal action to reclaim a debt should be a last resort, and often the threat of doing so is enough to make your customers pay you. However, if your attempts to recover debt have failed, there are things to consider before beginning the legal process.
The court will expect you to make an effort to sort out your dispute with the other party before you take legal action. This means that court action only takes place after you have tried to reach an agreement with the customer. See deciding whether to take your debt claim to court.
This guide will help you decide if court action is right for you and the steps you need to take. It also explains how to claim, including making a claim online, and how claims are administered.