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Pricing legislation
Legislation that protects consumers from unfair commercial practices, including misleading pricing information such as the unfair trading regulations.
Labelling food as organic
Overview of the requirements for labelling pre-packaged organic food products.
Food and drink business resource efficiency
How food and drink producers can reduce waste, cut costs and reduce their environmental impact.
Food and drink business packaging efficiency
How food and drink processors can cut costs and reduce environmental impact by using packaging efficiently.
Food and drink business process efficiency
Use a systematic approach to cut costs, waste, water and energy in food and drink processing businesses.
Food and drink business energy efficiency
How food and drink processors can cut costs and reduce environmental impact by using energy efficiently.
Food and drink business waste reduction
Understand the true cost of waste in your food and drink manufacturing business and how to reduce it.
Water use in food and drink business
How food and drink processors can cut costs and reduce environmental impact by using water efficiently.
Selling alcohol
The rules around selling alcohol in Northern Ireland, liquor licences, young people, permitted hours of sale including Christmas Day.
When can you sell alcohol in Northern Ireland?
The times of day you can legally sell alcohol in Northern Ireland, including Christmas, and Sunday permitted hours.
Northern Ireland Easter licensing hours
Normal alcohol licensing hours apply over the Easter period in Northern Ireland.
Businesses that can sell alcohol
The types of premises that may apply for a licence to sell alcohol in Northern Ireland, and the conditions that apply.
Rules for selling alcohol
The rules for selling alcohol in Northern Ireland, including rules on conditions of sale, disorder, drinks promotion and children under 18.
Food labelling and packaging for export and import
Introduction to food labelling and packaging requirements for international traders.
Measure performance and set targets
Discover key performance metrics, essential tools, and target-setting strategies to help your business grow.
Advantages of reviewing business progress and target-setting
Understand how to use business performance reviews to set targets and develop a growth strategy for your business.
How to get sales appointments
Getting the customer's attention and persuading them to meet you at a sales appointment by getting past the gatekeeper and handling objections
Sales meeting checklist
A step-by-step approach to the sales process from preparation and sales meetings through to closing a sale
Generating sales leads
The importance of leads and generating and qualifying sales prospects including mapping your territory and using databases
The sales meeting
How to prepare for and get the best out of your sales meeting including knowing your customer and making a presentation