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Research and development
Understand the importance of research and development for the success of new products, services and ideas
Selling
Preparing to sell. The sales process. Choose and manage a commercial agent. Forecast and plan your sales. Spotting market opportunities. Increase your market share. Identify potential sales channels. Overview on selling to government. ...
Pricing
Competing fairly. Price indications. Price lists, estimates, quotations and tenders. Price your product or service.
Tax breaks and finance for business property
Guidance on water charges, stamp duty and tax reliefs for Northern Ireland commercial property
Security, fire and flood protection for business property
Guidance for Northern Ireland businesses to minimise the risks from crime, fire and flooding in commercial properties
Insurance for business property
Guidance for Northern Ireland businesses on commercial property insurance
Make your property more efficient
Guidance on how businesses can to reduce energy consumption and money by making commercial premises more efficient
Understanding the local market
Guides on the local business support available for entrepreneurs and networking opportunities to increase your profile and sales
Sales and marketing
Information guides on all aspects of business sales of products and services to marketing, both online and via traditional methods
Selling overseas
Preparing to export. Exporting - an overview. Entering overseas markets. Intellectual property protection overseas. Ethical trading. Manage the risks of exporting. CE marking.
Selling online
Accepting online payments. Create an online shop. Search engine optimisation. Pay per click advertising. Distance selling and online trading. Fulfilling online orders. Planning for e-commerce.
Developing products and services
Key considerations for businesses that are developing new products and services
Business rates
Rates for Northern Ireland businesses including guidance on how the non-domestic rates system works, financial help for rates, and how to estimate and pay your rate bill
Buy business property
Guidance and tips on buying business property in Northern Ireland including how to search for commercial property
Use innovation in your business
Guidance on using innovation in manufacturing and business operations, and the benefits of using artificial intelligence, Industry 4.0 technologies and open data in business
Design for business success
Discover how design can benefit your business, your products, services and branding
Rent business property
Guidance and tips on renting business property in Northern Ireland including commercial leases and landlord and tenant responsibilities
Patents, trade marks, copyright and design
How to protect and register different types of intellectual property rights, including patents, trade marks, design and copyright
Branding and design
Creating a successful brand and using design throughout your business
Traditional marketing
The basics of traditional and offline marketing tactics such as advertising, PR and direct marketing