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Manufacturing and the environment
Guides on how to improve the environmental performance of your manufacturing business
Digital marketing
Manage your customer database. Email marketing. Develop an e-marketing plan. Generate business from your e-marketing plan. Search engine optimisation. Pay per click advertising. Web 2.0: a guide for business. ...
Reducing business waste
Guides on how to ensure your business waste is handled in the right way legally and for the environment
Chemicals and waste
Regulations for trading in the chemicals sector
Business contracts and fair competition
Forming contracts with other businesses, resolving disputes and competing fairly
Product safety
Laws and guidance for businesses on product safety in Northern Ireland
Trading with GB and countries outside the EU
What you need to know when trading with countries outside the EU
VAT
Guidance for Northern Ireland businesses on their VAT requirements including VAT rates and thresholds, registering for VAT, charging for VAT and submitting VAT returns
Retail business finances
Guides which can help your retail business to navigate financial issues with customers, suppliers, insurance and rates.
Import and export procedures
Learn about the various procedures when importing and exporting
Staff motivation
Guidance for employers on how to motivate their staff, control staff turnover and implement staff incentive schemes
Keeping your customers
Discover who your most valuable customers are. Know your customers' needs. Manage your customer care. Manage your customer database. Reach your customers effectively. Retain and grow your customer base. ...
Taking on staff
How Northern Ireland employers can go about recruiting staff and getting new workers started
Employment checks
Information for employers on pre-employment checks, criminal records checks and ensuring your workers are eligible to work in the UK
Trading with the EU
What you need to know when trading with countries in the EU
Exporting and importing food and drink
Information on the requirements for exporting and importing food and drink products
Growth through sales
Understand how increasing your sales and improving your sale process (online or offline) can help you grow your business
Redundancy, restructures and change
How employers can best manage redundancy, restructures and change, informing and consulting your employees and calculating statutory redundancy pay due to your employee
Creative industries
Business advice and guidance for Northern Ireland creative industries
Staff training and development
Guidance to help Northern Ireland employers train their staff and develop employees' skills