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Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Tax implications of family succession
Pass shares to family members tax-efficiently, maximising relief for Capital Gains Tax and inheritance tax.
Make the right sales contacts
Who you should be talking to when contacting target customers and how identify decision makers
How to get sales appointments
Getting the customer's attention and persuading them to meet you at a sales appointment by getting past the gatekeeper and handling objections
The sales meeting
How to prepare for and get the best out of your sales meeting including knowing your customer and making a presentation
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Sales follow-up and relationship building
How to develop trust by ensuring a smooth transition from order to successful delivery and beyond
Sales meeting checklist
A step-by-step approach to the sales process from preparation and sales meetings through to closing a sale
Service level agreements
Service level agreements define the service that outsourcing partners are expected to provide.
Online outsourcing
The advantages of using electronic outsourcing instead of conventional outsourcing.
Project management templates and tools
Find project management sample documents and templates, including project scope, project plan and risk register templates.
Advantages of project management
Discover how project management methods and strategies can help you reduce risk, cut costs and improve success rates.
Advantages of having a project manager
How to choose and work with a great project manager, or develop project management skills in-house.
Project management checklist
Use our checklist to help you improve project planning and execution, and manage your project successfully.
Outsourcing considerations
Prepare for outsourcing and be aware of pitfalls in areas of costs, productivity, communication and culture.
Outsourcing: seven top tips
Find best practice tips for successful outsourcing to help you make outsourcing work for your business.
Advantages and disadvantages of outsourcing
Discover the benefits and risks of outsourcing - consider them carefully to assess the potential impact on your business.
Choose an outsourcing partner
How to find the right outsourcing partner and choose a provider that can add value to your business.
Advantages of sourcing overseas
Understand the benefits of sourcing your products and materials overseas, and the issues that can arise when purchasing internationally.
The challenges of sourcing overseas
Understand the challenges of sourcing overseas, such as varying trade restrictions, language, cultural and legal differences, and business practices.