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Price-fixing and other anti-competitive agreements
The law relating to price fixing and other agreements between businesses to restrict competition
Business benefits of standards
Find out how using standards can boost your business' efficiency, access to markets, compliance and competitiveness
How to show your products meet EU legal requirements
Find out if you need to meet a specific technical or management standard to sell your product in European markets
Optimising content for mobile devices
How to make sure your mobile website is accessible and easy to use
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Who is involved in an e-commerce project?
An overview of the range of interested parties involved in an e-commerce project including marketing and IT and external suppliers
Types of risk your business faces
Understand the main types of business risk - what they mean and how they can affect your business
Strategic risk
What is strategic risk management and how to identify and mitigate strategic risks in your business
Financial risk
Understand the main types of financial risks to your business and find ways to mitigate and reduce them
Evaluate business risks
Risk evaluation helps you determine the importance of each risk to the business and decide whether to take action
Prevent and reduce business risk
Reducing risk to business involves putting in place processes and methods to deal with the consequences of an adverse event
Strategies to help you manage business risk
Common strategies for treating the risks to your business are avoidance, acceptance, sharing, reduction and elimination
Business risk insurance
What is risk protection insurance and how to insure your business against financial losses associated with business risks
Prepare your business to tender for contracts
Assess areas for improvement in your business to pass pre-qualification and tender successfully for contracts
Sales ledger
The basics of using a sales ledger to monitor the money coming into your business.
Purchase ledger
What to record in a purchase ledger to keep track of how much money you owe.
Wages book
The value of maintaining a wages book and how to manage it if you employ staff.
Digital financial records
Reasons for keeping computer-based financial records and how to choose bookkeeping and accounting software packages.
Record-keeping best practice
Good record keeping habits and the "four S" approach: system, separate, security, storage.
What should my record-keeping system include?
The legal requirements for a record-keeping system.