Business continuity and crisis management
Introduction
Unplanned events can seriously disrupt your business. Incidents such as fire, flooding, power failure or disease outbreaks can make it difficult to carry out the usual business operations. These disruptions can lead to lost customers, reduced income and, in severe cases, business closure.
Business continuity planning helps you prepare for disruption, reduce its impact and recover quickly. A business continuity plan sets out how your business will continue operating and return to normal as soon as possible.
This guide explains how to identify potential business crises and carry out a business impact analysis. It also tells you how to create a business continuity plan, prepare for emergencies and test how your business is likely to cope in a disaster.