A good telephone system is a key communications tool for any business. A small office phone system can help you work more flexibly and communicate more efficiently with staff, customers and suppliers.
There are three main types of business phone systems: key system units, private branch exchange and virtual phone systems. Most systems offer a range of basic telephony functions. Additional functions, such as automatic attendant and call distribution, can help with handling higher volumes of incoming calls.
Many providers offer on-premises, landline, virtual and cloud-hosted phone systems. This guide will help you to choose the right telecoms supplier and evaluate the different phone systems options for your business.