Employment-related tribunal claims

Employment-related tribunal claims: LRA mediation


Mediation is a more informal way of resolving workplace disputes. It involves a neutral mediator helping you and the employee reach an agreement. The process is voluntary and confidential.

Mediation is not normally legally binding unless both parties choose to confirm the outcome in a conciliated settlement or compromise agreement.

You could appoint someone from within your business as a mediator, though if you do, they should have appropriate training. However, you should consider finding an external mediator, such as one provided by the LRA, so that both you and the employee can trust them to be completely impartial.

Find out more about LRA mediation services.

There are also a number of commercial mediation providers. However, such providers will charge for their services.

  • LRA Workplace Information Service
    03300 555 300
  • Office of the Industrial Tribunals and the Fair Employment Tribunal
    028 9032 7666
Developed with:
  • Department for the Economy
  • LRA