Import of products, animals, food and feed system (IPAFFS)


Last updated 31 January 2024

Importers and import agents must use IPAFFS to notify authorities in Great Britain before the following goods arrive from EU and non-EU countries:

  • live animals
  • germinal products
  • animal by-products (ABP)
  • high-risk food and feed not of animal origin (HRFNAO)
  • products of animal origin (POAO)
  • composite food products
  • medium and high risk plants and plant products

Start now

Before you start

Before you can use IPAFFS you must have a Government Gateway account.

If you do not have a Government Gateway account, you can set one up when you select ‘start now’.

Once you’ve set up your account you’ll be able to register for the Defra service you want to use, including the IPAFFS service.

If you already use other Defra services, you can register for IPAFFS by selecting ‘register for more services’.

If you’re an import agent acting on behalf of an importer you must register for IPAFFS using your own business details. You should not select ‘intermediaries’ on the ‘Manage account’ screen in the IPAFFS service as this does not apply to IPAFFS users.

When you raise a notification in IPAFFS, you are responsible for the consignment from when it enters Great Britain until the authorities complete their checks.

Check import rules

Find out when you need to notify authorities about your goods and other rules you must follow to import:

Get help

If you need technical help with import notifications:

If you need help to complete import notifications for:

If you need help with your customs declaration

You can call the HMRC helpline 0300 322 9434. Monday to Friday 08:00 to 22:00, and Saturday to Sunday 08:00 to 16:00.