Guide

IT skills and support for your staff

Introduction

Information technology (IT) skills are vital in the success of modern businesses. This doesn’t mean that you and your staff have to be IT experts in order to succeed.

The level of IT skills your business need depends on many things, including its size, structure and the way you deliver your products or services to your customers. However, all businesses can benefit from improving their IT and digital capabilities, including their staff competencies and skills.

This guide describes why IT skills are vital to the success of your business. It highlights the advantages of IT training for staff, helps you identify the specific skills that you may be missing and tells you how to find the right training solutions for your business.