Outsourcing is when you contract out a business function - a particular task, role or process - to a third party over a long period of time. This third-party organisation takes control of the function and becomes responsible for its success.

Outsourcing may save you money, help you be more flexible and manage business growth effectively. It also allows your business to gain access to outside expertise and technologies.

However, you will need to decide whether the benefits of outsourcing outweigh the costs. The process will have to be properly managed and monitored. Remember anything done on behalf of your business will reflect directly on it.

This guide shows you how to decide if outsourcing is right for your business, how to find the right outsourcing partners and how to get the best from the outsourcing process.