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Sample telephone usage policy
How to write an acceptable telephone usage policy for your business to ensure that you include all the key terms.
Choose the right telecoms supplier
Key things to consider when selecting a supplier for your business' telecoms service.
Using your mobile in EU and EEA countries
How leaving the EU has affected mobile roaming in EU and European Economic Area (EEA) countries.
ISP service level agreements
What are ISP service level agreements, what needs to be included and how to use SLAs to ensure your business internet is reliably up and running.
Obtaining, recording and managing consent under the UK GDPR
Introduction to consent under the UK GDPR, the right to withdraw it, and the consequences of non-compliance with consent requirements.
Lawful basis for processing of personal data
An overview of the six lawful bases for processing personal data under the UK GDPR, and how to rely on them in your business.
Privacy information under the UK GDPR
Best practices for providing privacy information under the UK GDPR – what to include, and how and when to present it to satisfy UK data protection requirements.
Who does the UK GDPR apply to?
Understand the difference between data controllers and processors, and how the UK GDPR applies to each group.
Data protection principles under the UK GDPR
Key UK GDPR principles include lawfulness, fairness and transparency, purpose limitation, data minimisation, accuracy, storage limitation, security and accountability.
What is considered personal data under the UK GDPR?
Find out what constitutes personal data under the UK GDPR, and if your processing activities need to comply with the UK regulation.
UK General Data Protection Regulation (UK GDPR)
Overview of the UK GDPR, its principles, rules and requirements for the collection and processing of personal data.
What to expect from your internet service provider
Things to expect from your internet service provider, including managing security, content filtering and updating.
ISP email service provision
Understand the main issues that can affect your ISP's email service provision, and what you must do to set up an ISP email account for your business .
Types of broadband connections
An overview of the most common types of broadband connections, and the options available to your business.
Accountability under the UK GDPR
Accountability principle says organisations are responsible for, and must be able to demonstrate, compliance with the data protection laws.
Rules on restricted transfers of personal data
Overview of the rules and regulations governing international transfers of personal data from the UK.
UK GDPR data protection audit: checklist
Things you should consider when carrying out a data protection audit of your organisation's compliance with the UK GDPR.
Contractual clauses for international data transfer
Find out how to use standard data protection clauses and the new International Data Transfer Agreement (IDTA) and addendum, to lawfully and securely transfer personal data to 'third' countries
Protect your business from ransomware
Understand what ransomware is, how it works, what impact it may have on your business and how you can prevent it.
Different types of content management systems
An overview of the different types of CMS, including examples of the most popular open source and proprietary CMS software.