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Knowledge management and business growth
Introduction to knowledge management, its benefits to your business, and knowledge management best practices.
Win business from big clients: eight top tips
Practical tips to help you attract large customers, pitch to big clients and win their business.
Marketing your business' unique selling proposition
What is a unique selling proposition, how to create a USP for your business and communicate it to your customers.
Advantages and disadvantages of knowledge management
Understand the role of knowledge management processes in business, their benefits and common challenges to overcome.
Identify business knowledge sources
Understand where your business knowledge comes from and how to tap into it.
What is knowledge in business?
Discover the different types of business knowledge, their inherent value and their role in your business strategy.
Grow your business organically
Difference between organic and inorganic business growth; their pros and cons, and how to grow your business organically.
Compete to win business
How to overcome competition in business and find ways to win customers and business from your competitors.
Find new business opportunities
How to spot new business opportunities, find ways to exploit them and successfully compete for new business.
10 CSR activity ideas for positive social impact
Examples of meaningful CSR initiatives to help you encourage teamwork, build reputation, and contribute positively to the community.
Create a knowledge management strategy
How to develop a knowledge management strategy, and use it to transfer, share and use knowledge to grow your business.
Sharing knowledge in your business
How to share knowledge effectively and efficiently between different people and areas in your business.
Knowledge management systems
Overview of the systems you can use to manage knowledge in a business - eg data mining, analytical and reporting tools.
Knowledge management and your business (video)
Watch this short video to find out how to implement knowledge management in business to gain a competitive edge.
Types of payment cards available
An overview of payment card types - including credit, debit, charge, pre-paid, travel and purchasing cards.
Slow or stop the growth of your business
Identify when to slow down or stop business growth and how to stop it if you are encountering difficulties
PESTLE analysis example
An example of PESTLE analysis, and information you should examine to assess external factors affecting your business
Advantages and disadvantages of using payment cards for purchases
How using credit, debit, charge and pre-paid cards can benefit your business and potential pitfalls to be aware of.
Accepting card payments for goods or services
The process involved in enabling your business to accept sales using credit, debit, charge and pre-paid cards.
How payment card processing works
The sequence of a transaction and how long it will take for your account to be credited.