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What is a statutory demand
What a statutory demand is and how long it can last
Serving a statutory demand
How to serve a statutory demand depending on who you are serving it on
Complaints against the Insolvency Service
How to complain about The Insolvency Service, who to complain to and what you should include in your complaint
Dealing with unresolved Insolvency Service complaints after the initial response
What to do if your complaint is unresolved and how to complain
Taking your case to the Ombudsman
What the Parliamentary Ombudsman is responsible for, what they can do, and how to contact them
How the Insolvency Service responds to complaints
Receiving written statements of apology, claiming back your costs or damages, and other types of complaint
How to complain about an insolvency practitioner
How to complain about an insolvency practitioner, who to complain to, and what you should include in your complaint
What to consider before making a complaint
Details you should get from an insolvency practitioner prior to making a complaint and who you should complain to
How to make a complaint about an authorised insolvency practitioner
How to contact the Insolvency Practitioner Unit regarding complaints you may have about an insolvency practitioner
Information a statutory demand should contain
The required contents of a statutory demand, and the forms you need to use
Proof of serving a statutory demand
When you need to prove you have served a statutory demand, and when you may need a statement of truth
Directory of authorised professional bodies
Contact details of authorised professional bodies, and information on what they are responsible for
What to do if you are served with a statutory demand
Your options if you receive a statutory demand, and the grounds for a demand to be dismissed
After serving a winding-up petition
What to do after you have served a winding-up petition on a debtor company
Who deals with bankruptcy and company liquidation claims?
The role of the official receiver, insolvency practitioner, trustee and liquidator, and relevant costs and fees
Making a bankruptcy or company liquidation claim
Submitting a proof of debt form for your claim
Creditors' meetings and creditors'/liquidation committees
Procedures for calling a meeting of creditors and for appointing a creditors' committee or liquidation committee
Conduct and voting at creditors' meetings
What happens at a first meeting of creditors, how an insolvency practitioner is appointed and the rules on voting
Completion of bankruptcy and company liquidation cases
How the official receiver or insolvency practitioner is released from the case and your right to object
Payment Card Industry Data Security Standard compliance
The Payment Card Industry Data Security Standard is applicable to any organisation that stores, transmits or processes cardholder information.