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Working effectively with different cultures
How to approach other cultures respectfully and effectively.
Ten key steps to successful exporting
Tips for how to improve your chances of exporting successfully
Choosing the right export markets
Focusing on export market opportunities that suit your strengths.
Manage export contracts and logistics
Understanding export contracts, delivery and payments.
Plan your export market entry strategy
Choosing the right distribution channels and ways of promoting your product in overseas markets.
Rules on credit agreements
Understand the rules that govern credit agreements between businesses and consumers such as the consumer credit act and consumer contract regulations.
Rules on advertising credit
The rules governing advertisement for credit or hire facilities including providing clear, easily understood information and a representative example.
Consumer credit rules for businesses that hire out or lease goods
An introduction to how consumer credit rules affect businesses that hire or lease goods including providing a written hire agreement stating the consumer’s rights.
Identify areas for improvement in your business
Get ready to tender for contracts by improving your business, identify areas for improvement and take action
Does my business need a consumer credit licence?
If you sell on credit, lend money, issue credit cards, collect debts or give debt advice, you may need a consumer credit licence to operate.
How to apply for a consumer credit licence
You can apply for consumer credit licensing from the Financial Conduct Authority who will assess your fitness on factors such as competence and past offences.
Manage the risks of exporting
Learn how you can identify and manage export risks.
Getting paid when exporting
Guidance on reducing risks associated with receiving payments from selling goods or services internationally.
Export licences and certificates
Licences, certificates and special rules for taking goods out of the UK
Cyber security for business
Introduction to small business cyber security, risks to your business, and tools and techniques to help you manage it.
Implement changes to improve your business
Making the right changes to your business to improve prospects when competing for contracts and preparing to tender
Best practice in employment and improving skills
Improve your chances of winning contract work by developing your staff and using best practice in employment when preparing to tender
Improve health and safety in your business
Set high standards in health and safety to compete successfully for contract work when preparing your business to tender
Demonstrate good environmental compliance
Show your environmental credentials to become a more attractive business to contractors in Northern Ireland when preparing your business for tender
Find contracts and tender successfully
Put your business in the best position to find and win tender competitions in Northern Ireland, Great Britain, Republic of Ireland and the EU