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Deciding which key performance indicators to measure
Focus on the key drivers of your business to make your measurement and target-setting much more effective
Measure your financial performance
Use common financial performance measures, such as profit margins and accounting ratios, to review your business finances
Employee focused performance measurement
Tools and techniques to measure and manage your employee performance more effectively
Benchmark your business performance
Use benchmarking to measure your business performance against that of your competitors as a focus for your growth strategy
Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Use KPIs to assess business performance
How to select key performance indicators that are well-defined and quantifiable to measure your business performance
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Implementing a strategic plan
How to implement and execute your strategic plan, and monitor performance against your business' strategic objectives
Grow your business - find a case study
Local businesses tell their stories of growth, share strategies for success, and explain how they manage performance and risks
Corporate manslaughter prosecutions and penalties
Who is responsible for investigating corporate manslaughter offences and the penalties that may follow prosecution such as unlimited fine or remedial order
What is corporate manslaughter?
What corporate manslaughter is and when your business can be prosecuted for this offence, involving a gross breach of duty of care by senior management
How to consult with your workers on health and safety
Practical ideas and hints on how to consult with your workers on health and safety and how different approaches will work in different work environments
Consulting your staff on health and safety: the law
Rules on consulting with your employees on health and safety, the regulations involved, how these may apply to you and where you can find further guidance
Corporate manslaughter
Guidance on the corporate manslaughter offence, how it is defined, prosecutions, penalties and how businesses can avoid being prosecuted through good practice
Workstation health and safety: desks, chairs and posture
What standards your furniture must meet for a safe computer workstation and what your employees need to be aware of to work safely including posture
Computer health and safety: task design and rest breaks
You have a duty to ensure that employees working on computers have a mix of activities and regular rest breaks to prevent health problems and injuries
Computer workstation risk assessment
Assess health risks associated with computer workstations - physical layout, posture, special needs, rest breaks to ensure a healthy working environment
Ensure healthy computer use at work: six top tips
Follow these simple tips in your business to prevent health issues like upper limb injuries and eye strain for workers who use a computer for long periods
Free eye tests for employees who use computers
You have a responsibility to provide eyesight tests for employees who use display screen equipment and you may have to pay for glasses needed for work