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TV, radio and cinema advertising
How radio, TV, and cinema advertising can help you reach your target audience, the costs you may incur and how to make the most from each of these mediums.
Get to know your customers
The benefits of improving your relationship with your customers by learning more about who they are and their purchasing behaviour.
What happens if I can't resolve a customer complaint?
What to do when you can't resolve a complaint with a customer including seeking advice from Consumerline and resolving through the small claims court.
What do I have to do if a customer complains?
Establish your responsibilities under the Consumer Rights Act 2015 when a customer complains about goods, services or digital content you have sold to them.
Your responsibilities at the time you sell goods
Find out your responsibilities when you sell goods, including describing them accurately and ensuring their quality, safety, durability and fitness for purpose.
Consumer rights when buying digital content
Consumers have a number of rights when buying digital content such as computer games, TV programmes, books, computer software or mobile device apps.
Six tips for exhibiting at trade shows
Tips for businesses exhibiting at tradeshows, including marketing opportunities, building up databases and doing your research.
Consumer rights when buying services
Consumers have a number of rights when buying services, including the right to a repeated service when the original was not completed with care and skill.
Consumer rights when buying goods
Consumers have numerous rights when buying goods, including the right to reject unsatisfactory goods and get a refund.
Made Smarter Innovation Sustainability Accelerator
Opportunity for technology innovators to work with leading UK manufacturers to answer unique industrial sustainability challenges.
Further financial support announced for flooded businesses
Additional financial support will be made available for businesses affected by flooding in October & November 2023.
Support measures announced for businesses impacted by floods
A number of support measures have been announced to help businesses in Northern Ireland impacted by recent flooding.
Australia & New Zealand Roadshow 2024
Interested in exporting to Australia and New Zealand?
Companies House fees increasing from 1 May 2024
List of the increased Companies House fees taking effect from Wednesday 1 May 2024.
UK StartUp Awards 2024
Enter the UK StartUp Awards that recognise individuals who have had a great idea and taken the risk to launch a new product or service.
UK-South Korea collaborative R&D call 2024
UK registered businesses can apply for a share of up to £6 million to develop innovative proposals with South Korea.
Supply Chain Solutions
Access free, tailored advice and support to help your business address supply chain challenges and develop its supply chain function.
Pay increase for agricultural workers from April 2024
Proposed increases to the minimum wage rates from 1 April 2024 for agricultural workers have been announced by the Agricultural Wages Board (AWB).
Belfast XR Festival 2024
Event to explore and showcase extended reality (XR) opportunities.
Lisburn and Castlereagh Small Settlements Grant Schemes
Invitation for expressions of interest to the Small Settlements Grant Schemes for businesses.