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Planning your website
How to set clear objectives for your website, plan its purpose and work out its structure, design and content.
Website navigation best practice
How to develop a simple and consistent navigation scheme to help visitors quickly find the information they require.
Advantages and disadvantages of using an overseas distributor
Distributors take on many of the risks and burdens of trading overseas, but they expect heavy discounts in return.
Finding and contracting with overseas agents and distributors
Make a shortlist of intermediaries and compare what they can offer you and how well each is run.
Legal considerations when choosing business property
Key legal obligations and restrictions to consider when choosing commercial premises.
Marketing, entertainment and subscriptions expenses
What types of marketing, entertainment and subscriptions your business can claim as business expenses.
Staff expenses
The types of allowable business expenses which you can claim for staff, and what you can't claim for.
Car, van and travel expenses
What you can claim as business expenses for your company car, van and travel expenses and what you can’t claim for.
Office, property and equipment expenses
How to claim business expenses for your office, property and equipment and an overview of eligible items.
Clothing expenses
What clothing items are classed as allowable business expenses that you can claim as expenses for your business.
Key areas for your supply chain partnership to focus on
Key environmental issues that you should consider as part of an effective supply chain partnership
How to keep business accounts
Different ways of keeping small business accounts, including spreadsheets and accounting software packages.
Customer complaint exemptions
Circumstances in which customers can't reject goods, including the time frame in which they have to complain and exemptions such defects that are pointed out.
Consumer credit and financial services
An introduction to consumers' rights when they enter a credit agreement under the Consumer Credit Act, including a cooling-off period and regular statements.
Pros and cons of in-house hosting
Advantages and disadvantages of hosting your business website in-house, and resources needed to maintain your own web servers.
Social media business opportunities and challenges
Some of the opportunities and challenges you should consider when using social media for business in order to make the most of it and avoid common pitfalls.
The different ways to enter overseas markets
An overview of your options for entering overseas markets.
Advantages and disadvantages of using an overseas agent
An overseas sales agent can be a low-cost option, but you need to choose carefully.
Types of strategic planning models
Using strategic models, such as Five Forces, SWOT or PESTLE analysis, can help you assess threats and opportunities facing your business
SWOT analysis example
An example of a SWOT analysis, and how to assess your business' strengths, weaknesses, opportunities and threats