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Set business performance targets
How to move from performance measurement to target-setting in order to help your business improve and grow
Use KPIs to assess business performance
How to select key performance indicators that are well-defined and quantifiable to measure your business performance
Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Is my business ready to grow?
Common reasons why you may want to grow your business and how to tell if you're ready to expand.
Develop your franchise format
The franchise operations manual, and protecting your brand.
Is franchising right for your business?
Offering franchisees a successful business model, and having the right resources and skills.
Plan your joint venture relationship
How to create a fair joint venture agreement, recognise what each partner will contribute and set the right objectives for your partnership.
Seeking professional advice when buying a business
Information on potential sources that help when buying a business.
Rules on credit agreements
Understand the rules that govern credit agreements between businesses and consumers such as the consumer credit act and consumer contract regulations.
Benefits of improving heating system efficiency
Efficient heating systems can save you money, improve your business' image and prepare you for future regulation.
Joint venture checklist
Due diligence checklist to help you consider key issues when entering a contractual joint venture agreement.
How to cut carbon emissions from business buildings
Some of the measures you can take to cut the greenhouse gas emissions from your business premises and buildings.
Checklist before you sign a sales contract
The details you need to check before and after you sign the final contract in order to complete the sale of a business.
Negotiating the sales deal - buyer's perspective
The main points you need to consider when you are negotiating to buy a business.
Identify opportunities to cut environmental costs
Decide the main opportunities to cut environmental costs as part of environmental management accounting
Rules on advertising credit
The rules governing advertisement for credit or hire facilities including providing clear, easily understood information and a representative example.
Joint venture advantages and disadvantages
Understand the pros and cons of forming a joint venture to share resources, responsibilities and risks with another business.
Installing efficient heating and hot water equipment
Types of energy-efficient heating and hot water equipment and how to choose the best system for your building.
Meetings with potential buyers for your business
How to prepare for and conduct negotiations with prospective purchasers of your business.