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Reaching customers overseas
Reaching customers in overseas markets and the challenges you should consider such as resources, research and local laws.
Advantages and disadvantages of face to face sales
The costs and benefits associated with selling in person such as building personal relationships and persuasion.
Why change your business structure?
Reasons for changing your business structure
Common legal structures for businesses
An overview of the most common legal structures for businesses
Re-registration of a company
How to re-register your company with Companies House to change its legal status
Make the right sales contacts
Who you should be talking to when contacting target customers and how identify decision makers
How to get sales appointments
Getting the customer's attention and persuading them to meet you at a sales appointment by getting past the gatekeeper and handling objections
The sales meeting
How to prepare for and get the best out of your sales meeting including knowing your customer and making a presentation
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Sales follow-up and relationship building
How to develop trust by ensuring a smooth transition from order to successful delivery and beyond
Sales meeting checklist
A step-by-step approach to the sales process from preparation and sales meetings through to closing a sale
Legal implications of changing the legal structure of your business
The implications a change in business structure has for contracts, tax and Companies House registration details
Types of stock
The four main types of stock - raw materials and components, work in progress, finished goods and consumables
Stock security
Set up a security policy, prevent employee theft and ensure you comply with health and safety requirements
Using RFID for inventory control, stock security and quality management
RFID inventory management provides a highly versatile way to control and track stock
Control the quality of your stock
Stock and batch tracking, checking goods and the British Standards Institute scheme for quality management
How much stock should you keep?
Advantages and disadvantages of keeping either plenty of stock or very little
Stock control methods
How to control stock through reviews, minimum levels, using batch control and first in first out systems
Stock control systems - keeping track manually
Using inventory listing, stock codes, stock books and a simple re-order system to manage your stock
Stock control systems - keeping track using computer software
Sales order processing, automatic stock monitoring and how to choose the right stock control system