Energy labelling for retailers
Rules for advertising energy labels
There are specific rules that you must follow when advertising products based on their energy efficiency, if those products are required to display an energy label.
Advertising energy labelled products
For a product required to have an energy label, if your advertising refers to its energy efficiency or price, it must also include information about the following:
- energy efficiency class
- range of efficiency classes
The same applies when product documents, such as brochures or technical manuals, provide end users with a specific model's technical information.
You may also include electronic versions of the energy label for customers in addition to (but not instead of) a paper label.
Manufacturers and suppliers must make an electronic version of the technical file for the product available within 10 days on request from an enforcement authority.
Misleading information around energy labels
You must not display any label, mark, symbol or inscription that is likely to mislead or confuse end users about energy consumption (or other essential resources where relevant) during use.
It is an offence to issue or provide false documentation related to energy rating.