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Trade Unions - their roles and legal rights, their effects and benefits
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Understand the rights of union members, non-union members and union officials in your business
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What a trade union is, how it applies for recognition and how it operates
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How to avoid industrial disputes and collective grievances with sections of your workforce, how to resolve them
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How consulting employees and their representatives can encourage a trusting and co-operative business environment
Apprenticeships guidance for employers